TravelValue: Portland, Oregon: Pizzeria La Sorrentina

Showing posts with label Pizzeria La Sorrentina. Show all posts

Thursday, June 25, 2020

Vancouver, WA: Great, True Wood-Fired Neapolitan Pizza In SW Vancouver ... HOOAH!

Pizzeria La Sorrentina
3000 SE 164th Avenue, Suite 107
Vancouver, WA 98683
(360) 314-4447
lasorrentinavw.com
Prices $$$$

Amy and Daisuke Matsumoto ran Pizzeria Las Sorrentina out of a trailer in NW Vancouver, but decided it was time to expand across town to the southwest part of town and am I glad they did!

We had a bad experience last year, having driven 20 miles to try their famous pizza Napoletana (Naples, Italy style), but were turned away just 2 minutes after closing. I was unhappy, but Daisuke and I messaged back and forth, got to know each other, and I promised I would give them another try. We were there last Sunday on just their second night of dine-in service.

I never knew many of these businesses existed because their backs are on 164th, so it took some time to find the place, even with Google Maps. The pizzeria is in a large, new space with a big dining room, huge kitchen, and massive patio out back on 164th (that will be open soon). With COVID-19 social distancing protocols in place, less than half the tables were available and the counter/bar was closed altogether. They are still in the process of decorating and expanding the menu, but the place is attractive and they have a nice selection of appetizers (antipasti), salads (insalate), pizzas (pizze), pastas (tipi di pasta), and desserts (dolci) although I do not recall seeing a drink menu.

We were warmly greeted by a young lady in a mask and seated by the exit to the patio. Menus are a no-no during the crisis, so you have to scan a barcode upon entry in order to view their offerings. I decided on the Pizza Diavola ($16 - in the devils way), my tomato-hating wife ordered the Pizza Quattro Formaggi ($15 - four cheeses), my son got the traditional Pizza Margherita ($12 - named after Queen Margherita of Italy and is red, white, and green in honor of the Italian flag), and his fiancè the Pizza Marinara with veggies ($12 - vegan).

Diavola - $16

Quattro Formaggi - $15

Margherita -$12

Marinara (Vegan) - $12

All of the pizzas were Neapolitan size, bigger than most individual 'wood-fired' pizzas you get in the US, and looked just like the hundreds I have eaten in Napoli (Naples - I was stationed there for 3 years, having met my wife, a Sicilian, in 2000). I tried my wife's pizza and it was quite tasty, a fact we both agreed on, and a thumbs-up from someone who grew up in Naples, the birthplace of pizza, is high praise indeed. My son's and his fiancès pizzas were perfectly cooked as well and they both raved about them. Daisuke was trained as a pizzaiuolo (pizza maker) in Naples where the ingredients and baking methods for Neapolitan pizza are strictly regulated.

I consider myself a bit of an aficionado when it comes to pizza Napoletana, having been trained as a chef (in my spare time) during my three years living there and attended a Vera Pizza Napoletana (true Neapolitan pizza) course in 2019. Therefore, I am a certified pizzaiuolo in my own right.

Pizza diavola is one of my favorites, along with pizza con salsiccia e friarielli (sausage and sautéed broccoli rabe, a Neapolitan specialty), so I am used to having it prepared in a certain way because pizzaiuoli (plural) in Naples DO NOT experiment with recipes. You will not get pineapple, chicken, or BBQ sauce on your pizza in Naples, no matter how much you whine. Diavola (the devil's way) refers to the olio piccante (EVO mixed with hot peppers and left to soak for months) sprinkled liberally over a Margherita pizza topped with sliced salami. Daisuke's diavola comes with 'mama lil’ peppers', which I thought were hot, spicy peppers like those in olio piccante, but they were not. Instead, I got diced red bell peppers in a very slightly spicy agrodolce (sweet and sour) sauce on top of mine, not quite what I was expecting. It was good, but I am not a huge sweet and sour kinda guy and mama lil' peppers overwhelmed the pizza so that I could barely detect the wonderful mozzarella and salami. I had to ask for some olio piccante and was a tad disappointed because it was not what I was expecting.

The pizzas are moderately priced by West Coast standards, so I will not ding them there, but a top-notch pizza diavola in Naples goes for around $5.65 and a Margherita is just $4.50 most places, a little less than one-third of La Sorrentina's prices. We did not have any appetizers, drinks (except water), or dessert (even though Daisuke was kind enough to offer) and the total for four came to $51 and change (not including tip), a reasonably priced Father's Day meal in the Portland area.

Daisuke and CombatCritic

I am looking forward to returning to try new and different things, and I hope that Daisuke and Amy are hugely successful in their brand new location. The COVID crisis has decimated many restaurants and businesses, an extremely difficult industry in any case, but I believe La Sorrentina will flourish in their new location.

Salsiccia e Friarielli (Naples - $5.65)

I have just two recommendations: 1) Lose the 'mama lil' peppers' and drizzle olio piccante on your salami pizza to make it a true 'diavola'; and 2) add a Pizza con Salsiccia e Friarielli to the menu. In bocca al lupo Daisuke (literally, 'in the mouth of the wolf' - an Italian phrase for good luck, to which you should always respond 'crepe', not with a 'thank you' because that would reverse your luck).

CombatCritic Gives Pizzeria La Sorrentina 9 Bombs Out Of 10 ... More Bombs Are Better!

Nine Bombs Equates To:

Translation for Civilians: "U.S. Marine Response To A Verbal Greeting Or As An Expression Of Enthusiasm"

Sunday, April 15, 2018

Turned Away And Insulted After Being Two Minutes Late For A Three Minute Pizza

Pizzeria La Sorrentina
9811 NE15th Avenue
Vancouver, WA 98665
Phone number (360) 980-1651
Website: lasorrentinavw.com
Prices: $$$$

We drove nearly 30 minutes from our home, arriving just two minutes after their 2PM "closing" time due to unexpected traffic. We were hoping to sample their offerings because, having lived in Naples, Italy for three years and being married to an Italian (my wife's family still lives in Naples and we visit quite often), I love authentic pizza Napoletana and was curious to see just how authentic theirs was.

When we arrived, the oven was still going strong and the two employees were still there prepping for dinner with the door and window open. We stood there for a minute while the woman looked at us without saying a word, so I finally asked her "Are you closed?" to which she responded only with a "Yes". I was a bit shocked because there was absolutely no reason to turn us away and they did not even bother to tell us why they would not serve us at 2:02 PM.

If this was a sit down restaurant, I could understand why we would not be served and would not expect it. However, having eaten many pizzas in Naples and attended a "pizzaiolo" (pizza maker) course in their this past February, I know that a Neapolitan pizza takes less than 90 seconds to prepare and about 60-90 seconds to bake at 485 degrees Fahrenheit. I understand that they were "officially" closed and may have had things to do, but taking 3 minutes to make a pizza for a customer was, I believe, not too much to expect.

The restaurant business and customer service are all about making customers happy and turning us away so rudely was, in my opinion, uncalled for. Having spent a great deal of time in the business and owned a very successful mobile food operation myself, I would have never turned a customer away in similar circumstances, but that is just me.

After leaving a tip on Yelp regarding my experience, someone (whom I am assuming was the owner or manager) sent me a compliment with a "You're Funny" tag stating:

"I'm not going to serve pizza anyone even 1minutes late. Please come during business sir. Thank you"

Part of my responsibility to readers on Yelp, my blog, and other sites is to provide an accurate, honest "opinion" based on my experiences, so I did not appreciate being laughed at ("You're Funny") because I take my responsibilities and commitment to my readers very seriously. A more professional and customer-oriented response would have been much more appropriate in my opinion. For example: "I am very sorry that we had to turn you away, but our employees were busy prepping for dinner and could not take the time to serve you. Please accept our sincere apology and come back to visit us very soon!" would have been a much more appropriate response and they would have likely gained a return customer. Unfortunately, based on our negative experience and the business's insulting reaction to my tip, I will not be returning any time soon. Not an unreasonable person, if an apology is forthcoming, I may consider giving them another chance and revising my review/rating.

CombatCritic Gives Pizzeria La Sorrentina 1 Bomb Out Of 10 And A Spot On My "WALL OF SHAME" ... More Bombs Are Better!

One Bomb Equates To:

Translation for Civilians: "Fucked Up Beyond All Repair"